probaste reparar el Windows ya?
Si lo he hecho y no me ha reportado ningún error te dejo la info al final.
Tu computadora es de la empresa HP?
Mi pc es un Build que yo mismo he hecho.
Especificaciones:
Fecha de comprar: Septiembre 2015
Operating System: Windows 10 Pro 64-bit
RAM: Corsair DDR4-2132 (4x8) 32 GB
Motherboard: ASUSTeK COMPUTER INC. RAMPAGE V EXTREME (SOCKET 2011)
CPU: Intel Core i7 5820K @ 3.30GHz
GPU: 2047MB NVIDIA GeForce GTX 960
HDD:465GB SAMSUNG HD501LJ (SATA)
PSU: Corsair CX750M 80+ Bronce 750W
Consumo máximo: 418W
Fecha de comprar: Septiembre 2015
Operating System: Windows 10 Pro 64-bit
RAM: Corsair DDR4-2132 (4x8) 32 GB
Motherboard: ASUSTeK COMPUTER INC. RAMPAGE V EXTREME (SOCKET 2011)
CPU: Intel Core i7 5820K @ 3.30GHz
GPU: 2047MB NVIDIA GeForce GTX 960
HDD:465GB SAMSUNG HD501LJ (SATA)
PSU: Corsair CX750M 80+ Bronce 750W
Consumo máximo: 418W
https://image.ibb.co/f7vLDn/Whats_App_Image_2018_05_02_at_10_16_32_PM.jpg
El reporte es
Código:
Startup Repair diagnosis and repair log
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Last successful boot time: 5/3/2018 2:05:11 AM (GMT)
Number of repair attempts: 1
Session details
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System Disk = \Device\Harddisk1
Windows directory = F:\WINDOWS
AutoChk Run = 0
Number of root causes = 1
Test Performed:
---------------------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 235 ms
Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 3109 ms
Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 156 ms
Test Performed:
---------------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 63 ms
Test Performed:
---------------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 6109 ms
Test Performed:
---------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 94 ms
Test Performed:
---------------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 31 ms
Test Performed:
---------------------------
Name: Event log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 94 ms
Test Performed:
---------------------------
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Check for pending package install
Result: Completed successfully. Error code = 0x0
Time taken = 9500 ms
Test Performed:
---------------------------
Name: Boot status test
Result: Completed successfully. Error code = 0x0
Time taken = 15 ms
Root cause found:
---------------------------
Boot status indicates that the OS booted successfully.
---------------------------
---------------------------
Gracias por la ayuda, dentro de poco mando el event log y envió los errores al momento de apagarse.
Saludos