Título: Windows 8.1 se reinicia al jugar juegos (npsvctrig) Publicado por: patilanz en 26 Julio 2015, 16:09 pm Hola tengo un pc en el que no consigo ver el problema.
pc se reinicia de repente sin mostrar ningún aviso. Tampoco se muestra el BSOD. Comprobé y la temperatura del pc no sube mas de 75% la GPU lo demás es todavía menos. En el log tengo esto: Citar Level Date and Time Source Event ID Task Category Information 7/26/2015 4:35:17 PM Microsoft-Windows-Winlogon 7001 (1101) User Logon Notification for Customer Experience Improvement Program Information 7/26/2015 4:34:58 PM Service Control Manager 7026 None "The following boot-start or system-start driver(s) did not load: dam" Information 7/26/2015 4:34:54 PM Microsoft-Windows-DHCPv6-Client 51046 Service State Event DHCPv6 client service is started Information 7/26/2015 4:34:54 PM Microsoft-Windows-Dhcp-Client 50036 Service State Event DHCPv4 client service is started Information 7/26/2015 4:34:53 PM Microsoft-Windows-UserModePowerService 12 (10) Process C:\Windows\System32\atieclxx.exe (process ID:396) reset policy scheme from {381B4222-F694-41F0-9685-FF5BB260DF2E} to {381B4222-F694-41F0-9685-FF5BB260DF2E} Information 7/26/2015 4:34:47 PM Microsoft-Windows-FilterManager 6 None File System Filter 'luafv' (6.3, 2014-02-22T15:14:25.000000000Z) has successfully loaded and registered with Filter Manager. Information 7/26/2015 4:34:31 PM Microsoft-Windows-Kernel-Processor-Power 55 (47) "Processor 7 in group 0 exposes the following power management capabilities: Idle state type: ACPI Idle (C) States (2 state(s)) Performance state type: ACPI Performance (P) / Throttle (T) States Nominal Frequency (MHz): 3501 Maximum performance percentage: 100 Minimum performance percentage: 22 Minimum throttle percentage: 22" Information 7/26/2015 4:34:31 PM Microsoft-Windows-Kernel-Processor-Power 55 (47) "Processor 5 in group 0 exposes the following power management capabilities: Idle state type: ACPI Idle (C) States (2 state(s)) Performance state type: ACPI Performance (P) / Throttle (T) States Nominal Frequency (MHz): 3501 Maximum performance percentage: 100 Minimum performance percentage: 22 Minimum throttle percentage: 22" Information 7/26/2015 4:34:31 PM Microsoft-Windows-Kernel-Processor-Power 55 (47) "Processor 3 in group 0 exposes the following power management capabilities: Idle state type: ACPI Idle (C) States (2 state(s)) Performance state type: ACPI Performance (P) / Throttle (T) States Nominal Frequency (MHz): 3501 Maximum performance percentage: 100 Minimum performance percentage: 22 Minimum throttle percentage: 22" Information 7/26/2015 4:34:31 PM Microsoft-Windows-Kernel-Processor-Power 55 (47) "Processor 1 in group 0 exposes the following power management capabilities: Idle state type: ACPI Idle (C) States (2 state(s)) Performance state type: ACPI Performance (P) / Throttle (T) States Nominal Frequency (MHz): 3501 Maximum performance percentage: 100 Minimum performance percentage: 22 Minimum throttle percentage: 22" Information 7/26/2015 4:34:31 PM Microsoft-Windows-Kernel-Processor-Power 55 (47) "Processor 6 in group 0 exposes the following power management capabilities: Idle state type: ACPI Idle (C) States (2 state(s)) Performance state type: ACPI Performance (P) / Throttle (T) States Nominal Frequency (MHz): 3501 Maximum performance percentage: 100 Minimum performance percentage: 22 Minimum throttle percentage: 22" Information 7/26/2015 4:34:31 PM Microsoft-Windows-Kernel-Processor-Power 55 (47) "Processor 4 in group 0 exposes the following power management capabilities: Idle state type: ACPI Idle (C) States (2 state(s)) Performance state type: ACPI Performance (P) / Throttle (T) States Nominal Frequency (MHz): 3501 Maximum performance percentage: 100 Minimum performance percentage: 22 Minimum throttle percentage: 22" Information 7/26/2015 4:34:31 PM Microsoft-Windows-Kernel-Processor-Power 55 (47) "Processor 2 in group 0 exposes the following power management capabilities: Idle state type: ACPI Idle (C) States (2 state(s)) Performance state type: ACPI Performance (P) / Throttle (T) States Nominal Frequency (MHz): 3501 Maximum performance percentage: 100 Minimum performance percentage: 22 Minimum throttle percentage: 22" Information 7/26/2015 4:34:31 PM Microsoft-Windows-Kernel-Processor-Power 55 (47) "Processor 0 in group 0 exposes the following power management capabilities: Idle state type: ACPI Idle (C) States (2 state(s)) Performance state type: ACPI Performance (P) / Throttle (T) States Nominal Frequency (MHz): 3501 Maximum performance percentage: 100 Minimum performance percentage: 22 Minimum throttle percentage: 22" Information 7/26/2015 4:34:29 PM Microsoft-Windows-Ntfs 98 None Volume E: (\Device\HarddiskVolume2) is healthy. No action is needed. Critical 7/26/2015 4:34:27 PM Microsoft-Windows-Kernel-Power 41 (63) The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Information 7/26/2015 4:34:27 PM Microsoft-Windows-FilterManager 6 None File System Filter 'npsvctrig' (6.3, 2013-08-22T14:38:22.000000000Z) has successfully loaded and registered with Filter Manager. Information 7/26/2015 4:34:27 PM Microsoft-Windows-Ntfs 98 None Volume C: (\Device\HarddiskVolume3) is healthy. No action is needed. Information 7/26/2015 4:34:20 PM Microsoft-Windows-Ntfs 98 None Volume \\?\Volume{7103d8b7-302d-11e5-8250-806e6f6e6963} (\Device\HarddiskVolume1) is healthy. No action is needed. Information 7/26/2015 4:34:19 PM Microsoft-Windows-FilterManager 6 None File System Filter 'WdFilter' (6.3, 2015-01-30T13:20:58.000000000Z) has successfully loaded and registered with Filter Manager. Information 7/26/2015 4:34:19 PM Microsoft-Windows-FilterManager 6 None File System Filter 'Wof' (6.3, 2014-03-13T11:27:29.000000000Z) has successfully loaded and registered with Filter Manager. Information 7/26/2015 4:34:19 PM Microsoft-Windows-FilterManager 6 None File System Filter 'FileInfo' (6.3, 2014-02-22T15:13:10.000000000Z) has successfully loaded and registered with Filter Manager. Information 7/26/2015 4:34:18 PM Microsoft-Windows-Kernel-Boot 30 None The firmware reported boot metrics. Information 7/26/2015 4:34:18 PM Microsoft-Windows-Kernel-Boot 32 None The bootmgr spent 0 ms waiting for user input. Information 7/26/2015 4:34:18 PM Microsoft-Windows-Kernel-Boot 18 None There are 0x1 boot options on this system. Information 7/26/2015 4:34:18 PM Microsoft-Windows-Kernel-Boot 27 None The boot type was 0x0. Information 7/26/2015 4:34:18 PM Microsoft-Windows-Kernel-Boot 20 None The last shutdown's success status was false. The last boot's success status was true. Information 7/26/2015 4:34:18 PM Microsoft-Windows-Kernel-General 12 None The operating system started at system time 2015-07-26T13:34:18.495664700Z. Information 7/26/2015 4:34:50 PM EventLog 6013 None The system uptime is 32 seconds. Information 7/26/2015 4:34:50 PM EventLog 6005 None The Event log service was started. Information 7/26/2015 4:34:50 PM EventLog 6009 None Microsoft (R) Windows (R) 6.03. 9600 Multiprocessor Free. Error 7/26/2015 4:34:50 PM EventLog 6008 None The previous system shutdown at 4:19:01 PM on 7/26/2015 was unexpected. Information 7/26/2015 4:11:16 PM Microsoft-Windows-Power-Troubleshooter 1 None "The system has returned from a low power state. Sleep Time: 2015-07-26T12:51:30.053921800Z Wake Time: 2015-07-26T13:11:08.832026900Z Wake Source: Device -Controladora de host extensible 3.0 de USB de Intel(R): 0100 (Microsoft)" Information 7/26/2015 4:11:08 PM Microsoft-Windows-Kernel-Power 131 (33) Firmware S3 times. ResumeCount: 1, FullResume: 1811, AverageResume: 1811 Information 7/26/2015 4:11:08 PM Microsoft-Windows-Kernel-General 1 None "The system time has changed to 2015-07-26T13:11:08.500000000Z from 2015-07-26T12:51:35.664466200Z. Change Reason: System time synchronized with the hardware clock." Information 7/26/2015 3:51:30 PM Microsoft-Windows-Kernel-Power 42 (64) "The system is entering sleep. Sleep Reason: System Idle" Sube el archivo .evtx aquí: https://drive.google.com/file/d/0BwSx2kOJel7xeWtic0p5ZXpRUlE/view?usp=sharing (https://drive.google.com/file/d/0BwSx2kOJel7xeWtic0p5ZXpRUlE/view?usp=sharing) Al leer vi que justo antes del reinicio se ejecuta: Filter 'npsvctrig' (6.3, 2013-08-22T14:38:22.000000000Z) has successfully loaded and registered with Filter Manager. Ayuden pls Un saludo Título: Re: Windows 8.1 se reinicia al jugar juegos (npsvctrig) Publicado por: Randomize en 27 Julio 2015, 14:55 pm Nos describes tu PC y su edad, estaría bien que nos dijeras el uso que le confieres.
Una falla en la fuente de alimentación puede ocasionar que falle el PC al rular un juego, pues más o menos por ahí deben de ir los tiros, toca checar todito todo el hardware xDDD. Título: Re: Windows 8.1 se reinicia al jugar juegos (npsvctrig) Publicado por: patilanz en 30 Julio 2015, 16:21 pm Una pequeña parte del resumen gigante de aida xD
Citar Motherboard: CPU Type QuadCore Intel Core i7-4770K, 3900 MHz (39 x 100) Motherboard Name Unknown Motherboard Chipset Intel Lynx Point Z87, Intel Haswell System Memory 8075 MB (DDR3-1600 DDR3 SDRAM) DIMM1: Corsair CMV8GX3M1A1600C11 8 GB DDR3-1600 DDR3 SDRAM (11-11-11-30 @ 800 MHz) (9-9-9-25 @ 654 MHz) (7-7-7-20 @ 509 MHz) (6-6-6-17 @ 436 MHz) BIOS Type AMI (01/20/2014) Communication Port Puerto de comunicaciones (COM1) Communication Port Puerto de impresora (LPT1) Display: Video Adapter AMD Radeon R9 200 Series (3 GB) Video Adapter AMD Radeon R9 200 Series (3 GB) Video Adapter AMD Radeon R9 200 Series (3 GB) Video Adapter AMD Radeon R9 200 Series (3 GB) Video Adapter AMD Radeon R9 200 Series (3 GB) Video Adapter AMD Radeon R9 200 Series (3 GB) Video Adapter Intel(R) HD Graphics 4600 (1 GB) Video Adapter Intel(R) HD Graphics 4600 (1 GB) Video Adapter Intel(R) HD Graphics 4600 (1 GB) 3D Accelerator AMD Radeon HD 7950 (Tahiti) 3D Accelerator Intel HD Graphics 4600 Multimedia: Audio Adapter ATI Radeon HDMI @ AMD Tahiti/New Zealand - High Definition Audio Controller Audio Adapter Intel Lynx Point HDMI @ Intel Haswell - Mini HD Audio Controller Audio Adapter Realtek ALC887 @ Intel Lynx Point PCH - High Definition Audio Controller [C-2] Storage: IDE Controller Standard SATA AHCI Controller Storage Controller DAEMON Tools Ultra Virtual SCSI Bus Storage Controller Microsoft Storage Spaces Controller Disk Drive ST1000DM003-1ER162 (1000 GB, 7200 RPM, SATA-III) Optical Drive TSSTcorp CDDVDW SH-224DB SMART Hard Disks Status OK Network: Primary IP Address 5.53.219.35 Primary MAC Address 74-D4-35-85-EA-F1 Network Adapter Controladora Realtek PCIe GBE Family (5.53.219.35) El PC tiene menos de 1 año y empezó a reiniciar se después de que lo formatee. De windows 7 a windows 8.1. El PC se utilizar para jugar juegos pesados. A veces se puede jugar sin problemas pero otras se reinicia al primer minuto después de empezar a jugar. No creo que sea una falla de alimentación. Creo que es problema de los drivers ;D Necesitas mas datos? Un saludo Título: Re: Windows 8.1 se reinicia al jugar juegos (npsvctrig) Publicado por: patilanz en 2 Agosto 2015, 12:39 pm Up
Subir el MEMORY.DMP puede ayudar en algo? Título: Re: Windows 8.1 se reinicia al jugar juegos (npsvctrig) Publicado por: engel lex en 2 Agosto 2015, 12:51 pm no será que el windows tiene corrupto algun archivo ya? (por cosas de virus o locuras de windows)
Título: Re: Windows 8.1 se reinicia al jugar juegos (npsvctrig) Publicado por: Orubatosu en 2 Agosto 2015, 14:29 pm Si casca con juegos pesados, la pregunta obligada es como anda el tema de temperaturas, ventilación, etc
Título: Re: Windows 8.1 se reinicia al jugar juegos (npsvctrig) Publicado por: patilanz en 2 Agosto 2015, 15:46 pm no será que el windows tiene corrupto algun archivo ya? (por cosas de virus o locuras de windows) El Windows no es corrupto porque utilice el mismo disco en otro pc y funcionaba perfecto. No creó que sea un virus. Si casca con juegos pesados, la pregunta obligada es como anda el tema de temperaturas, ventilación, etc La temperatura y el ventilador los comprobé, fue lo primero que hice. Pasa sólo con algunos juegos. Estoy casi seguro de que es un problema de drivers pero no se como averiguar el driver correcto Título: Re: Windows 8.1 se reinicia al jugar juegos (npsvctrig) Publicado por: gAb1 en 2 Agosto 2015, 16:09 pm Si tienes otro ordenador prueba a cambiarles las fuentes de alimentación para comprobar que no sea un fallo físico. Normalmente los problemas de reinicio suelen deberse a una falla de la psu...
Sobre los drivers, ¿le instalaste manualmente todos? Entra en la página de tu placa base y descarga los importantes: Intel Chipset, Intel Management Engine Interface y todos los que veas de intel. Lo mismo para la gráfica, entra en amd.com y bajalo. Finalmente comprueba que en el administrador de dispositivos todo este bien. Y comprueba que la Bios tenga soporte para ese procesador, normalmente sacan revisiones para dar soporte completo y solucionar pequeños problemas de compatibilidad, en la misma página de la placa base verás las revisiones para descargar y con suerte una utilidad para actualizar desde windows, si no te tocará hacerlo desde la bios. |